A new anti-fraud hotline lets you check if a bank call is genuine

IWASP has revealed a new anti-fraud hotline that will allow you to verify if a call from your bank is genuine.

Together, Stop Scams UK and the Global Cyber ​​Alliance have launched the 159 pilot scheme.

It is promoted as a convenient way to check if the caller is your bank or a scammer.

Figures show that fraud involving police or bank impersonation increased by 129% in 2021.

Remember that 159 will never call you, but you can call 159 if:

  • Someone contacts you saying they are from your bank, even though they are not suspicious.
  • You receive a call asking you to transfer money or make a payment, even if it seems genuine.
  • You receive a call regarding a financial matter and it seems suspicious.

Not all banks have signed up yet, so when you call you will be taken to a list of participating banks and you can press the corresponding number on your keypad, you will then be connected to your bank.

Use another phone or wait 30 minutes because the scammers have the technology to stay on the line, intercept your call and impersonate your bank.

Report a scam

  • For advice on scams, call — Citizens Advice Consumer Helpline: 0808 250 5050
  • To report a fraudulent call — Action Fraud: 0300 123 2040

If you are concerned about someone you care about, or for more information on scams, visit: www.iwasp.org.uk

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