Businessman threatened with bankruptcy after eBay account was hacked in £ 14,000 scam
Phil Green said he had had to lay off staff and others could suffer after £ 14,000 scam on his business devastated him
Image: Grimsby Telegraph / MEN Media)
A businessman is threatened with bankruptcy and has to lay off staff because of what he claims to be an eBay hacking scam.
Phil Green’s Bags-n-Aprons has been successfully marketed through eBay and other online platforms for over a decade.
It provides a tailoring and distribution service for tabards, clothing, bags, aprons and underwear for women, reports Grimsby Live.
But the Grimsby businessman was shocked to discover Rolex watches, speedboats, bikes and rare Pokémon cards on his eBay account.
Ebay immediately froze his account, which meant he lost the trade. But he says the company also took money directly from his account totaling £ 14,000 to reimburse people who had not received delivery for the items they ordered and paid for.
Grimsby Telegraph / MEN Media)
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Phil’s clients are normally nursing homes, playgroups and retailers. But suddenly he found people from all over the United States ordering expensive watches, speedboats, and cycles.
A buyer paid $ 1,120 for a Rolex watch but never received it and sent Phil an angry message.
Another was furious that the Grimsby businessman was trying to sell a unique Pokemon card, which only the American collector had.
The online marketplace normally works with a business adding items to sell on the site. When bought, the money goes to eBay and then sends it to the company, when there is a shipping confirmation. If for some reason the item does not arrive or there is a complaint, it is registered with eBay who is investigating the reasons why it was not delivered.
Strict checks are made on sellers and buyers to ensure they are genuine.
Bloomberg via Getty Images)
But Phil said: “Bags-n-Aprons has been operating out of the Nunsthorpe estate for about 11 years. We have been selling our textiles on eBay during that time without a problem.
“Between 2pm and 8pm on November 4th our site was hacked by a US based hacker. We reported the hack to eBay on Friday November 5th and since then they have done little to help us.
“We later found out that eBay debited our bank account by around £ 14,000 for fees, but they were unable to indicate what fees.”
He said: “They immediately blocked my account. There were a couple of sales but nothing to do with the volume we would normally make at this time of year.
“They tried to charge me for the items the hacker posted on my list. I have direct debit so they can take it normally, which is good. But last week it was over £ 12,000. and this week it’s £ 2,700.
“None of this is my fault. I don’t see why I was penalized like this. But I had to fire a staff member and if nothing improves I can’t continue and them. two more staff will lose theirs I don’t have enough money to pay staff and rent, there is no way things will get better.
Getty Images for eBay)
“Ebay knows it’s not my fault, but froze my account. After checking, they surely realized that I wasn’t selling Rolex watches. One of them was paid $ 1,025 by a guy in Flushing, New York. We never had that. The hacker got the money and pocketed it. “
He added, “Someone got in touch to ask me why I was selling his Pokemon card. But it was a fraud. People are upset. They paid money and nothing happened. I get abuse and that leads to bad comments.
“When all of this happened eBay acknowledged the account had been compromised but still took money from my account. They paid a buyer $ 1,125 and took it from my account and said that it was my fault It was quite difficult with the pandemic without it.
“I just had a pacemaker fitted and it does not improve my stress levels.”
An eBay spokesperson said an investigation is underway and could take a few days.